It's All Sew Biz
A weblog about theatrical drapery and stage curtains for Production Managers, Set Designers, Custom Drapery Resellers, and local/school/church Productions
 

Sew What? Goes to Class

Lynda August 31, 2009

Last month, I got a comment on my post Reader Poll: Price vs. Service from Scott Smith.  Scott, in addition to being the Vice President of Watson Companies, a domestic auto dealer, is also pursuing his MBA with the University of the Southwest.  

In the course of a couple of e-mails back and forth with Scott, I learned that they had used Sew What? Inc. as a case study in his class.  Apparently, we were featured in the textbook “Management Information Systems.”  Scott said that they studied our “use of IT (information technology) pertaining to the manufacturing processes and the uses of IT in streamlining manufacturing and customer satisfaction.”  Another graduate student e-mailed us and mentioned that he was also studying our company in his MBA class at Florida Tech.

It is almost surreal to think of Sew What? Inc., a small family-owned niche company making custom stage curtains and digitally printed backdrops, being featured as a case study for a college textbook and in MBA classes!  But it reinforces all that we have tried to do over the last few years, in terms of building our technological infrastructure to become more efficient and better able to meet our customer’s needs (more on that in future posts).

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  1. Like Scott Smith, I am a MBA grad student, but at Palm Beach Atlantic college, Boca Raton, Fl. We are using your case study in our management information systems class. I certainly would like to further communicate with you concerning your stragetic planning and decision making to expand future markets.

    Comment by Sunny Douglas — September 6, 2009 #

  2. Hi Megan

    Speaking of college classes, I just stopped by to thank you for taking the time to speak to me and my class on August 31st. It’s easy to see why you’re a success in a business where Customer Service is extremely important.

    I’ve tried calling many CEO’s over the years, but you are the first one who actually took my call.

    Believe me, you made quite an impression on my class.

    Thanks again.

    John Smiley

    Comment by John Smiley — September 7, 2009 #

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